Do you have a comment about the draft Online Accessibility Policy?

Hello and welcome to the discussion forum on the draft Online Accessibility Policy. We want your feedback on this policy. 

View the policy:

Draft Online Accessibility Policy (PDF 393KB) 
Draft Online Accessibility Policy (Word 126KB)

Do you have a comment about the draft Online Accessibility Policy? Have your say in the discussion below.

Comments closed

Julie Buttery

30 Jan 2019

KIS. Keep graphics low resolution and to a minimum. We get 150kbps if we are lucky. That means that most of the time it's nearly impossible to access business websites, including government ones.

Government Agency

Digital Citizen Services > Julie Buttery

31 Jan 2019

Thank you Julie, it's a very important point, we will highlight this in our Online Accessibility Toolkit.

Government Agency

Digital Citizen Services > Julie Buttery

31 Jan 2019

Hi Julie, if you'd like to email us at onlineaccessibility@sa.gov.au we'd be happy to keep you updated on how we've incorporated your feedback in the Online Accessibility Toolkit. Again thank you for your feedback.

Kirio Crespo

30 Jan 2019

I wanted to comment briefly before the due day of this fantastic initiative by the SA Government.
There are several hundred SA government websites that have been developed privately. So, my question is how are you going to ensure compliance to the policy to external contractors? Will it be achieved through an accreditation programme?
An accreditation and audit system may be a good idea to ensure web accessibility is applied as intended to public sector websites developed by private companies or contractors.
Ever since I was introduced to web accessibility by Cliff Edwards whilst working at the Department for Education several years ago, I have made web accessibility an integral part of my web development process.
Now in the private sector, I have founded a web development company that specialises in developing accessible websites for public schools and small business.
I have noticed that an alarming number of schools is not aware of the role that web accessibility plays in the web development process. Meanwhile, many schools view that aesthetically pleasing features alone make a website effective and/or use this as the sole criterion when employing the services of a private company.
So, I can safely say I have strong knowledge of web accessibility in the practical world, programmatically and from the web publishing aspect too. Furthermore, I will be doing accessibility courses through Vision Australia once they become available in Adelaide.
Lastly, I would welcome the opportunity to participate in an accreditation programme or similar. I have 30 years’ experience in the Information Technology and worked in the public sector for about 9 years, and now for almost 3 years in the private sector developing accessible websites for South Australian schools and small business.

I look forward to the introduction of this policy.

Regards,
Kirio Crespo

Government Agency

Digital Citizen Services > Kirio Crespo

30 Jan 2019

Thank you for your feedback Kirio. In addition the policy (which will align with reporting requirements for agencies under the Disability Inclusion Act 2018), we're also developing supporting resources with the aim they can also be used by contractors employed by the public sector. For more information, or to be involved, please email us at onlineaccessibility@sa.gov.au

Sebastian Tops

19 Jan 2019

Does the policy have a clause about the security of the online content - so the site should not and cannot be hacked? NOt sure about the legalities where the protections are legally. But maybe it is wise to include a clause if one was successful to hack the site, that security tracking and prosecution is to apply?

I agree that there are many links … it would likely take days to read the lot.

Another thing to be wary about is the link to the UN. It is a European run organization as they have the numbers, incl. colonized votes. Political philosophy of Europe might not suit a continent that wishes that Liberty and 'respect as equals' is to apply.

Government Agency

Digital Citizen Services > Sebastian Tops

31 Jan 2019

Thank you for your feedback Sebastian.

The draft policy focuses on improving accessibility of our online services to assistive technology users/people with disability. To accompany the policy a toolkit is being developed with the aim it helps simplify requirements for our staff, vendors and contractors. On approval, this policy would coexist with existing ICT security policies which can be viewed at: https://digital.sa.gov.au/resources/topic/security

If you require any further follow up, please email us at https://digital.sa.gov.au/resources/topic/security

Government Agency

Digital Citizen Services > Sebastian Tops

31 Jan 2019

Apology, our email address is onlineaccessibility@sa.gov.au

Again thank you for your feedback Sebastian

Alan Young

19 Jan 2019

Totally agree with comments provided. I understand the need for detailed policy but they need to be comprehended by all or otherwise they exclude the majority! Many websites make it impossible to make contact. They must always provide access to someone seeking information or an opportunity to have their say! Otherwise "yourSAy" is meaningless! Alan

Government Agency

Digital Citizen Services > Alan Young

20 Jan 2019

Thank you for your feedback Alan.

Jade Campbell

18 Jan 2019

Hi there, this looks like really thorough info, but super tech-heavy. It might be out of grasp for the general public most govt employees. I think a plain English accessibility info document (of no more than a few pages) would be really useful for these audiences.

Government Agency

Digital Citizen Services > Jade Campbell

18 Jan 2019

Thank you for your feedback Jade. A plain English overview is a great suggestion. To support the policy, an online accessibility toolkit is also in development. The aim of the toolkit is to simplify the requirements for staff based on their role.

Margaret Nelson

16 Jan 2019

sorry the policy is not readable, too many links, too much jargon. What the ordinary citizen needs is a word link to find which service they need. if you don't know the name of the service or department you need, you can't even look it up. so much time is wasted trying to find the link you need and then often they are out of date and don't exist anymore, or not under that name. I have spent a lot of time for work following links to defunct services, or services that can only provide A when you need A & B, or AB and C. I never send clients to government websites because its too difficult for them. thanks for the opportunity to have a say.

Government Agency

Digital Citizen Services > Margaret Nelson

20 Jan 2019

Thank you for your feedback Margaret. Beyond this policy (which focuses on improving our online services for people using assistive technologies), we're working to improve the ease of accessing government websites for everyone. Happy to provide more information about this project, please email me at: onlineaccessibility@sa.gov.au

Julie Buttery > Margaret Nelson

30 Jan 2019

Agree. Too much jargon. I really don't want to have to pay an interpreter to read this. Yes, I passed English in high school.

Kirio Crespo

14 Dec 2018

Hi,
I think it's a fantastic approach by DPC. A few years ago I worked at the Department for Education where I was introduced to web accessibility, now I've founded a web development company called Edu Net Solutions, that offers accessible websites mainly to schools and when possible to small business. My services are targeted to schools as I believe schools' websites don't have clear web development guidelines in relation to web accessibility. I have created around 40 schools websites with different levels of accessibility and counting. I'll definitely follow DPC's initiative regarding web accessibility.

Thank you
Kirio Crespo

Government Agency

Digital Citizen Services > Kirio Crespo

20 Jan 2019

Thank you for your feedback Kirio. The feedback received through staff and business areas is that they require more detail and clarification of their responsibilities in policy. Accompanying the policy will be an online accessibility toolkit, developed to the needs of our staff based on their feedback. The goal is to help simplify requirements for staff based on their role or responsibility. We will keep you updated on progress.

Kirio Crespo > Kirio Crespo

21 Jan 2019

That's all well, but how are you going to ensure compliance to this policy? In particular to contractors employed by the public sector to create website for them.

Government Agency

Digital Citizen Services > Kirio Crespo

30 Jan 2019

Thank you for your comments Kirio. In addition the policy (which will allign with reporting requirements for agencies under the Disability Inclusion Act 2018), we're also developing supporting resources with the aim they can also be used by contractors employed by the public sector. For more information, or to be involved, please email us at onlineaccessibility@sa.gov.au

Kirio Crespo > Kirio Crespo

30 Jan 2019

Thank you for your reply. I'd surely welcome the opportunity to be involved, will email you in the near future.