Do you have a comment about the draft Online Accessibility Policy?

Hello and welcome to the discussion forum on the draft Online Accessibility Policy. We want your feedback on this policy. 

View the policy:

Draft Online Accessibility Policy (PDF 393KB) 
Draft Online Accessibility Policy (Word 126KB)

Do you have a comment about the draft Online Accessibility Policy? Have your say in the discussion below.

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Sebastian Tops

19 Jan 2019

Does the policy have a clause about the security of the online content - so the site should not and cannot be hacked? NOt sure about the legalities where the protections are legally. But maybe it is wise to include a clause if one was successful to hack the site, that security tracking and prosecution is to apply?

I agree that there are many links … it would likely take days to read the lot.

Another thing to be wary about is the link to the UN. It is a European run organization as they have the numbers, incl. colonized votes. Political philosophy of Europe might not suit a continent that wishes that Liberty and 'respect as equals' is to apply.

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Alan Young

19 Jan 2019

Totally agree with comments provided. I understand the need for detailed policy but they need to be comprehended by all or otherwise they exclude the majority! Many websites make it impossible to make contact. They must always provide access to someone seeking information or an opportunity to have their say! Otherwise "yourSAy" is meaningless! Alan

Government Agency

Digital Citizen Services > Alan Young

20 Jan 2019

Thank you for your feedback Alan.

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Jade Campbell

18 Jan 2019

Hi there, this looks like really thorough info, but super tech-heavy. It might be out of grasp for the general public most govt employees. I think a plain English accessibility info document (of no more than a few pages) would be really useful for these audiences.

Government Agency

Digital Citizen Services > Jade Campbell

18 Jan 2019

Thank you for your feedback Jade. A plain English overview is a great suggestion. To support the policy, an online accessibility toolkit is also in development. The aim of the toolkit is to simplify the requirements for staff based on their role.

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Margaret Nelson

16 Jan 2019

sorry the policy is not readable, too many links, too much jargon. What the ordinary citizen needs is a word link to find which service they need. if you don't know the name of the service or department you need, you can't even look it up. so much time is wasted trying to find the link you need and then often they are out of date and don't exist anymore, or not under that name. I have spent a lot of time for work following links to defunct services, or services that can only provide A when you need A & B, or AB and C. I never send clients to government websites because its too difficult for them. thanks for the opportunity to have a say.

Government Agency

Digital Citizen Services > Margaret Nelson

20 Jan 2019

Thank you for your feedback Margaret. Beyond this policy (which focuses on improving our online services for people using assistive technologies), we're working to improve the ease of accessing government websites for everyone. Happy to provide more information about this project, please email me at: onlineaccessibility@sa.gov.au

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Kirio Crespo

14 Dec 2018

Hi,
I think it's a fantastic approach by DPC. A few years ago I worked at the Department for Education where I was introduced to web accessibility, now I've founded a web development company called Edu Net Solutions, that offers accessible websites mainly to schools and when possible to small business. My services are targeted to schools as I believe schools' websites don't have clear web development guidelines in relation to web accessibility. I have created around 40 schools websites with different levels of accessibility and counting. I'll definitely follow DPC's initiative regarding web accessibility.

Thank you
Kirio Crespo

Government Agency

Digital Citizen Services > Kirio Crespo

20 Jan 2019

Thank you for your feedback Kirio. The feedback received through staff and business areas is that they require more detail and clarification of their responsibilities in policy. Accompanying the policy will be an online accessibility toolkit, developed to the needs of our staff based on their feedback. The goal is to help simplify requirements for staff based on their role or responsibility. We will keep you updated on progress.

Kirio Crespo > Kirio Crespo

21 Jan 2019

That's all well, but how are you going to ensure compliance to this policy? In particular to contractors employed by the public sector to create website for them.

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