Alert SA – Public Information and Warnings

Join us in continuing to enhance the Alert SA App! Share your feedback on Alert SA and help us to improve the app even further! Let’s make a difference together!

What's being decided?

The South Australian Fire and Emergency Services Commission (SAFECOM) is seeking feedback from the SA community to understand the performance and use of the current Alert SA application.

The enhanced version of Alert SA was released in November 2024 after extensive community and stakeholder feedback. SAFECOM delivered an app designed based on what our community and stakeholders asked for, and we are excited to continue building on that and enhancing it further.

We aim to better understand the community's needs and expectations regarding the information provided about current and imminent emergencies through the Alert SA app.

Alert SA now includes public information and warnings about fires, floods, storms, hazardous materials, heatwaves, total fire bans, and active relief and recovery centres. Alert SA provides links and phone numbers to other significant public information sources.

Any feedback will help us continually identify opportunities to improve the app.

Background

The enhanced Alert SA application, managed by SAFECOM, was launched on November 21st, 2024. It is the official source of multi-hazard public safety information and warnings for South Australia.

The app currently displays incidents, warnings, and other public information from the state's three emergency services sector agencies: the SA Country Fire Service, SA Metropolitan Fire Service, and SA State Emergency Service. It also displays fire warnings from all neighbouring states and territories of South Australia.

This enables the public to access a wide range of information through a single application, thereby reducing the need to consult multiple sources. As of June 2025, the app has recorded over 480,000 downloads, processed more than 30,000 incidents, and sent over 245 million notifications.

SAFECOM is now preparing to further enhance the app’s capabilities by expanding its scope to include additional information based on what our community and stakeholders consider most important to them.

Community feedback is essential for understanding preferences regarding the receipt and action of emergency information, as well as perspectives on the current multi-hazard Alert SA app.

Join us in continuing to enhance the Alert SA App

Get involved

Have your say by:

  • Take our 20-minute survey and share your thoughts on public information and warnings in South Australia.
  • Emailing a submission to alertsa@eso.sa.gov.au
  • Posting your written submission to: SAFECOM – Alert SA Application: GPO Box 2706 Adelaide SA 5001

What are the next steps?

After our engagement project, SAFECOM, in consultation with key stakeholders, will consider all feedback and continue to refine the development roadmap with updated recommendations for the future of Alert SA.

For more information about Alert SA, visit our website: www.alert.sa.gov.au

Join us in continuing to enhance the Alert SA App! Share your feedback on Alert SA and help us to improve the app even further! Let’s make a difference together!

What's being decided?

The South Australian Fire and Emergency Services Commission (SAFECOM) is seeking feedback from the SA community to understand the performance and use of the current Alert SA application.

The enhanced version of Alert SA was released in November 2024 after extensive community and stakeholder feedback. SAFECOM delivered an app designed based on what our community and stakeholders asked for, and we are excited to continue building on that and enhancing it further.

We aim to better understand the community's needs and expectations regarding the information provided about current and imminent emergencies through the Alert SA app.

Alert SA now includes public information and warnings about fires, floods, storms, hazardous materials, heatwaves, total fire bans, and active relief and recovery centres. Alert SA provides links and phone numbers to other significant public information sources.

Any feedback will help us continually identify opportunities to improve the app.

Background

The enhanced Alert SA application, managed by SAFECOM, was launched on November 21st, 2024. It is the official source of multi-hazard public safety information and warnings for South Australia.

The app currently displays incidents, warnings, and other public information from the state's three emergency services sector agencies: the SA Country Fire Service, SA Metropolitan Fire Service, and SA State Emergency Service. It also displays fire warnings from all neighbouring states and territories of South Australia.

This enables the public to access a wide range of information through a single application, thereby reducing the need to consult multiple sources. As of June 2025, the app has recorded over 480,000 downloads, processed more than 30,000 incidents, and sent over 245 million notifications.

SAFECOM is now preparing to further enhance the app’s capabilities by expanding its scope to include additional information based on what our community and stakeholders consider most important to them.

Community feedback is essential for understanding preferences regarding the receipt and action of emergency information, as well as perspectives on the current multi-hazard Alert SA app.

Join us in continuing to enhance the Alert SA App

Get involved

Have your say by:

  • Take our 20-minute survey and share your thoughts on public information and warnings in South Australia.
  • Emailing a submission to alertsa@eso.sa.gov.au
  • Posting your written submission to: SAFECOM – Alert SA Application: GPO Box 2706 Adelaide SA 5001

What are the next steps?

After our engagement project, SAFECOM, in consultation with key stakeholders, will consider all feedback and continue to refine the development roadmap with updated recommendations for the future of Alert SA.

For more information about Alert SA, visit our website: www.alert.sa.gov.au

Page last updated: 25 Jun 2025, 04:15 PM