Privacy Policy

We collect information about everyone who uses the YourSAy website. This Privacy Policy tells you about the information we collect and how we use it. We recommend that you read this policy as it applies to everyone who uses the YourSAy website (not just to registered users).

This Privacy Policy forms part of the Terms of Use. By continuing to use the YourSAy website, you agree to us collecting and using information in the ways specified in this Privacy Policy and you also agree to the Terms of Use, including the Community Guidelines.

The software platform this website runs on and associated technology operations are provided by Bang the Table Pty Ltd. This is the Privacy Policy governing their service.

What information do we collect?

We collect information about you and your use of the YourSAy website.

Everyone who has internet access is able to browse the YourSAy website. However, if you would like to participate in the interactive components of the website such as commenting, filling out forms or surveys, voting on issues, or any other participation tool, you need to register.

If you are a registered user, we may collect the following information:

Your full name, gender, post code, email address, phone number and age bracket;
Your username and password for the YourSAy website;
Parent consent if you are under 18;
Your preferred categories or topics of interest in government decision making;
Information about whether you subscribe to our newsletter and any other optional communication from us;
Information that you post on the YourSAy website;
Any other information that you submit through your interaction with the YourSAy website, which could include but is not limited to: votes, comments, ideas, survey responses, poll responses;
Any other information requested through the registration form.

If you are a registered user for the YourSAy community panel, we may also collect the following additional information:

if you are Aboriginal or Torres Strait Islander
languages other than English that you speak at home
if you have any disabilities
if you use any assistive technology to access the internet
your highest level of education

How will we use your personal information?

We will use the information about you:

to administer the YourSAy website and your account on the website;
to identify when you sign into your account on the YourSAy website;
to send you newsletters and information about other things that may interest you, but only when you have agreed to us sending you this information or when the information is necessary to assist with the administration of the YourSAy website;
to respond to queries that you have contacted us about;
to attribute content that you post on the YourSAy website;
to analyse the use of the YourSAy website;
to inform policy decisions of the South Australian Government; and
for any other purposes that we may disclose to you when we request your information.

We will protect and handle your personal information in accordance with the South Australian Government’s Information Privacy Principles. If we need to share your personal information with a third-party, then we will ensure that we comply with the Information Privacy Principles. A copy of the Information Privacy Principles can be obtained from the South Australian Department of the Premier and Cabinet’s website: http://dpc.sa.gov.au/privacy.

The information that you submit through the YourSAy website may be provided in de-identified form to researchers at the University of Adelaide or other universities. The information will be used for research purposes to evaluate and improve YourSAy and other public engagement processes and may be published in an academic journal. By submitting your information to the YourSAy websites, you consent to being involved in the research. No information identifying you will be provided to the researchers.

Regardless of whether you are a registered user we will retain any communications that you send to us. We will store this information in a secure area and will use it in accordance with this Privacy Policy or as required or authorised by law.

We monitor the activity of the YourSAy website. We collect information in the form of routine traffic analysis using Google Analytics, including information about the pages you visit on the website and how you interact with those pages. In particular, we collect the following information about all users of the YourSAy website:

A record of your visit to the YourSAy website;
The date and time of your visit to the YourSAy website;
The pages that you access on the YourSAy website;
The documents that you download from the YourSAy website;
The previous website that you visited; and
The type of browser that you used.

All of the information collected through Google Analytics is completely depersonalised which means that we cannot identify who is doing the actions that we are monitoring. We will not attempt to identify you except where we are legally compelled to do so.

We intend to use the data that we collect using Google Analytics to improve the service we provide to you and other users.

What’s publicly available and what’s not?

Not all of the information that you provide us will be able to be viewed by other users of the YourSAy website. Some information that you post on the website will be able to be viewed by everyone who uses the website. Posts on the website will contain your login/screen name. However, we will not disclose the following to other users:

Your password for the YourSAy website;
Your post code, email address, phone number and age bracket;
Any information obtained using Google Analytics;
Communications that you send to yoursay@sa.gov.au or through the About page on the YourSAy website; and
Information that you submit on the YourSAy websites where the particular webpage specifies that the information will be kept confidential.

Is the information that we collect accurate?

We try to ensure that the information that we collect is accurate. However, we need your help with this. If information that you have provided us is no longer accurate, please contact us at yoursay@sa.gov.au so that we can update our records.

When will we contact you?

We may send you information and announcements from time to time by email or by social media. We may also contact you on your telephone.

You can choose to receive newsletters and other updates from us by email. If you choose this but then change your mind, you can unsubscribe at any time by following the process set out in the emails that we send you.

Other matters

There are some other important matters that you should know about:

You should note that there are inherent risks associated with transmission of information via the internet. You should make your own assessment of the potential risks to the security of your information when making a decision as to whether or not to use the YourSAy website.
There are links to other websites on the YourSAy website. If you click on one of those links, you will leave the YourSAy website. This Privacy Policy will not apply to the other website.
The information that you submit through the YourSAy website may be transferred to countries other than Australia.
We may update the content of this Privacy Policy from time to time for any reason. The updated version of the Privacy Policy will apply to you as soon as it is posted on the YourSAy website, so we suggest that each time you return to the YourSAy website you should carefully read the Privacy Policy (and the Terms of Use and Community Guidelines).

Questions

If you have any questions, feedback or complaints, please contact us at yoursay@sa.gov.au