Australian Gas Networks regulatory framework review 2026 – 2031

Consultation has concluded

Provide your feedback on consumer protections that Australian Gas Networks (AGN) must deliver in 2026-2031.

What's being decided?

The Essential Services Commission of South Australia (ESCOSA) are making a draft regulatory determination for gas distribution services provided by Australian Gas Networks (AGN) between 1 July 2026 and 30 June 2031.

The determination includes codes, reporting guidelines and sets out a range of consumer protections for AGN customers.

You can provide feedback on this Issues Paper by 12 April 2024.

Background

AGN is one of Australia‘s largest natural gas distribution companies. In South Australia, AGN supplies natural gas through over 8400km of distribution networks to more than 476,000 customers.

As a monopoly essential services provider, AGN is subject to obligations set by regulators including the Commission, the Australian Energy Regulator (AER) and the Technical Regulator (TR).

We are reviewing the regulatory instruments that apply to AGN, including its licence and the codes and guidelines it must comply with. The instruments are:

  • AGN’s gas distribution licence: sets out the terms and conditions for operating its distribution system
  • Gas Distribution Code GDC/07 (Gas Distribution Code): sets out AGN’s obligations to connect customers, deliver gas in a safe matter, and report on its performance.
  • Gas Metering Code GMC/05 (Gas Metering Code): sets out AGN’s obligations regarding metering installation testing, meter reading and data collection, and preparing a Gas Measurement Management Plan.
  • Gas Industry Guideline No. 1 GIG 1.8 (Gas Industry Guideline No. 1): sets out the manner, form, timing, and requirements for collecting and reporting of business and performance data.

Get involved

Find out more:

Have your say by:

  • taking our survey below and telling us what you think of the proposed changes
  • emailing your submission to reviews@escosa.sa.gov.au with the subject line ‘AGN regulatory framework review’

What are the next steps?

Feedback will inform the draft regulatory determination for AGN, which will be published in July 2024.

We will release a final determination in early 2025.

Provide your feedback on consumer protections that Australian Gas Networks (AGN) must deliver in 2026-2031.

What's being decided?

The Essential Services Commission of South Australia (ESCOSA) are making a draft regulatory determination for gas distribution services provided by Australian Gas Networks (AGN) between 1 July 2026 and 30 June 2031.

The determination includes codes, reporting guidelines and sets out a range of consumer protections for AGN customers.

You can provide feedback on this Issues Paper by 12 April 2024.

Background

AGN is one of Australia‘s largest natural gas distribution companies. In South Australia, AGN supplies natural gas through over 8400km of distribution networks to more than 476,000 customers.

As a monopoly essential services provider, AGN is subject to obligations set by regulators including the Commission, the Australian Energy Regulator (AER) and the Technical Regulator (TR).

We are reviewing the regulatory instruments that apply to AGN, including its licence and the codes and guidelines it must comply with. The instruments are:

  • AGN’s gas distribution licence: sets out the terms and conditions for operating its distribution system
  • Gas Distribution Code GDC/07 (Gas Distribution Code): sets out AGN’s obligations to connect customers, deliver gas in a safe matter, and report on its performance.
  • Gas Metering Code GMC/05 (Gas Metering Code): sets out AGN’s obligations regarding metering installation testing, meter reading and data collection, and preparing a Gas Measurement Management Plan.
  • Gas Industry Guideline No. 1 GIG 1.8 (Gas Industry Guideline No. 1): sets out the manner, form, timing, and requirements for collecting and reporting of business and performance data.

Get involved

Find out more:

Have your say by:

  • taking our survey below and telling us what you think of the proposed changes
  • emailing your submission to reviews@escosa.sa.gov.au with the subject line ‘AGN regulatory framework review’

What are the next steps?

Feedback will inform the draft regulatory determination for AGN, which will be published in July 2024.

We will release a final determination in early 2025.

  • AGN’s performance and services

    Provide input to the draft regulatory determination for gas distribution services provided by Australian Gas Networks (AGN) between 1 July 2026 and 30 June 2031. The determination includes codes, reporting guidelines and sets out a range of consumer protections for AGN customers.

    This survey should take five to ten minutes to complete.

    Consultation has concluded