Proposal for comment

18/4/17 Update:

The questionnaire referred to in this communique (following) has now been closed. If you have questions or comments, please contact


The government's initial response to the Royal Commission's findings, 'A fresh start' (PDF 4.5MB) made recommendations for improvement across the system to support foster and kinship carers.

Recommendation 127 calls for a centralised complaints mechanism to be established within the Department for Child Protection. To progress this, role descriptions for the Carer Liaison Manager and Carer Relationship Officer have been developed and will be advertised soon.

These positions will have a key role in strengthening partnerships between carers and the department, improve relationships and make sure any issues are resolved.

It is intended that the roles will be centrally based. They will have an excellent working knowledge of the child protection system and carers, and make sure that we respond better to the needs of the Aboriginal community and Aboriginal children and young people in particular.

We are seeking your feedback and comments on these role descriptions:

Carer Relationship Officer (PDF 593kb)
Carer Relationship Manager (PDF 596kb)

Please respond via this short questionnaire by April 17, 2017 (*18/4/17 update: survey now closed).

Your feedback is valued and a summary of changes made to the role descriptions will be provided.

Additional roles will be followed up separately to provide an independent advocacy service for carers and related education materials, as recommended in Nyland 116 and 117.
Kathryn Jordan
Executive Director, Child Protection Reform

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