Digitisation can be a non-starter no matter how smart you are!
I also cannot control a mouse on my computer any more, cutting and pasting is pretty much impossible, but I do have a fighting chance of managing it, whereas I cannot manage it on my mobile. Many of my friends cannot use their mobile phones let alone a computer and forcing people to go digital results in difficulties paying bills, responding to government requests, banking, and finding out information as very few government departments now will send out a letter or printed form. The assumption is that if you have a mobile, then you can use it! For example, when I had my last eye check-up at the RAH eye clinic, they texted me after I asked them not to because I could not read the text messages on my phone!
The reason I have a mobile is because I cannot get reliable NBN service to my house and I need to be able to call an ambulance in an emergency, its not because I like them!
Consultation has concluded. Below is a record of the engagement.