This consultation is now closed. Thankyou for your interest.
When SA Power Networks currently do planned maintenance work that will interrupt your power supply for less than 15 minutes, they don’t need to let you know. If the planned interruption will be more than 15 minutes, you will be advised four business days before the interruption.
The arrangement to not notify customers if the planned interruption is less than 15 minutes has been in place in South Australia for a number of years. However, it is a variation to the National Energy Retail Rules, and will expire onContinue reading
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This consultation is now closed. Thankyou for your interest.
When SA Power Networks currently do planned maintenance work that will interrupt your power supply for less than 15 minutes, they don’t need to let you know. If the planned interruption will be more than 15 minutes, you will be advised four business days before the interruption.
The arrangement to not notify customers if the planned interruption is less than 15 minutes has been in place in South Australia for a number of years. However, it is a variation to the National Energy Retail Rules, and will expire on 30 June 2015.
The Department of State Development is seeking your feedback on a proposal to extend the variation, to continue the current arrangement.
Without this variation, SA Power Networks will need to give you four business days’ notice of any interruption, even when it will be less than 15 minutes. This could cost South Australian electricity customers an additional $2.1 million per year.
Read the Discussion Paper for the change to notice requirements relating to planned interruptions of energy supply.
Help us to make the right decision for you – your responses can be emailed directly to the Department of State Development, or posted to:
Submission on 15 Minute Planned Interruption Consultation Department of State Development Energy Markets and Programs Division GPO Box 320 ADELAIDE SA 5001
