FAQs

The Consumer and Community Engagement Strategy highlight's the importance of partnering with consumers, carers, and community members to shape safe, equitable and accessible health services. 

It was developed with input from staff, consumers and community representatives and advisory groups ensuring diverse voices are included. 

It’s our plan for how we communicate, listen, and work with consumers, carers, and the community to plan, improve, and make decisions about health services.

We want to ensure the Strategy reflects what matters most to consumers, carers, community members and staff. Updating it means it stays relevant, practical, and aligned with current needs. 

You can share your ideas through surveys, sending feedback directly to us or chat to us over the phone.

We welcome feedback from everyone; consumers, carers, families, staff, and community members. 

We value feedback from people that live or work in the Yorke and Northern Area (Mid North, Lower North, and Yorke Peninsula)

All feedback will be reviewed and considered. The key themes will help shape the revised Strategy.

It will give staff clear guidance and tools for engaging with consumers and community, leading to better health services and stronger partnerships.

The revised Strategy will be finalised after consultation and shared publicly early 2026. 

You can find updates on our YNLHN website and Facebook page, in newsletters, at your local health service, and through community networks.