South Australia Police Disability Access and Inclusion Plan 2025-2029

How accessible and inclusive is South Australia Police (SAPOL) for people living with disability?

What's being decided?

SAPOL is reviewing its services and facilities to ensure they are accessible, inclusive, and responsive to the needs of people living with disability.

This review will inform the development of our Disability Access and Inclusion Plan 2025-2029, which outlines the actions we’ll take to improve access and inclusion across SAPOL.

We are committed to providing services that are accessible to all South Australians and ensuring that everyone feels included and supported when engaging with SAPOL.

The updated Disability Access and Inclusion Plan will help us:

  • Identify and remove barriers to access.
  • Improve the inclusiveness of our services and facilities.
  • Strengthen our understanding of the needs and experiences of people living with disability.

Your insights are important to us. By hearing directly from the community, we can better understand what’s working, what needs improvement, and how we can deliver services that truly meet the needs of all South Australians.

We’ve made progress—but we know there’s more to do. With your help, we can do better.

Background

SAPOL is committed to fostering an inclusive and accessible environment for all members of the community, including people living with disability and its workforce. This commitment is embedded in SAPOL’s Vision 2030 and strategic direction and is reflected in ongoing efforts to ensure policing services are respectful, responsive, and accessible to everyone.

SAPOL is now preparing its Disability Access and Inclusion Plan 2025–2029. This plan will serve as a strategic framework to guide the organisation through its next phase of progress - addressing ongoing challenges and embedding inclusive practices into everyday policing and workplace culture. It will be shaped by insights gained from previous plans, meaningful stakeholder consultation, and evolving community expectations.

SAPOL’s Disability Access and Inclusion Plan forms part of a whole-of-government commitment to advancing disability inclusion across South Australia and aligns with the State Disability Inclusion Plan, which sets out priorities for improving access, inclusion, and participation for people living with disability.

What SAPOL Is Doing

SAPOL continues to take action to improve accessibility and inclusion, including:

  • Expanding disability awareness training for all staff
  • Increasing employment and volunteering opportunities for people living with disability
  • Upgrading facilities to improve physical access
  • Collaborating with community leaders and service providers to improve systems and outcomes
  • Enhancing online systems and communication for greater accessibility
  • Supporting employees living with disability through flexible work options and wellbeing programs

Why Your Feedback Matters

Your input will help shape the Disability Access and Inclusion Plan 2025–2029 and ensure SAPOL’s services continue to evolve in ways that are inclusive, accessible, and responsive to the needs of people living with disability. We want to hear what’s working, what needs improvement, and your ideas for the future.

This consultation forms part of a review and reflects SAPOL’s commitment to providing an accessible and inclusive service.

Get involved

Who do we want to hear from?

Whether you are:

  • Someone who has lived experience of disability
  • A family member of someone with a disability
  • A carer of someone with a disability
  • A service provider, supporter or advocate for someone with a disability
  • Or someone from the wider South Australian community with an interest in the topic

We want to hear from you!

What we would like you to do:

If you have a story or experience to tell us about engaging with SAPOL, then we want to hear it.

We would like to hear your stories of great service and positive experiences when accessing our services.

We would also like to hear stories where you feel you have experienced poor service, poor attitudes or about barriers you have encountered when engaging or attempting to engage with SAPOL.

Have your say:

What are the next steps?

We will collect, collate and consider the valuable information you provide to us.

The information and feedback provided via this survey will assist SAPOL in the development of our Disability Access and Inclusion Plan 2025-2029.

Once a draft of SAPOL's Disability Access and Inclusion Plan 2025-2029 has been developed, further consultation will be undertaken.

How accessible and inclusive is South Australia Police (SAPOL) for people living with disability?

What's being decided?

SAPOL is reviewing its services and facilities to ensure they are accessible, inclusive, and responsive to the needs of people living with disability.

This review will inform the development of our Disability Access and Inclusion Plan 2025-2029, which outlines the actions we’ll take to improve access and inclusion across SAPOL.

We are committed to providing services that are accessible to all South Australians and ensuring that everyone feels included and supported when engaging with SAPOL.

The updated Disability Access and Inclusion Plan will help us:

  • Identify and remove barriers to access.
  • Improve the inclusiveness of our services and facilities.
  • Strengthen our understanding of the needs and experiences of people living with disability.

Your insights are important to us. By hearing directly from the community, we can better understand what’s working, what needs improvement, and how we can deliver services that truly meet the needs of all South Australians.

We’ve made progress—but we know there’s more to do. With your help, we can do better.

Background

SAPOL is committed to fostering an inclusive and accessible environment for all members of the community, including people living with disability and its workforce. This commitment is embedded in SAPOL’s Vision 2030 and strategic direction and is reflected in ongoing efforts to ensure policing services are respectful, responsive, and accessible to everyone.

SAPOL is now preparing its Disability Access and Inclusion Plan 2025–2029. This plan will serve as a strategic framework to guide the organisation through its next phase of progress - addressing ongoing challenges and embedding inclusive practices into everyday policing and workplace culture. It will be shaped by insights gained from previous plans, meaningful stakeholder consultation, and evolving community expectations.

SAPOL’s Disability Access and Inclusion Plan forms part of a whole-of-government commitment to advancing disability inclusion across South Australia and aligns with the State Disability Inclusion Plan, which sets out priorities for improving access, inclusion, and participation for people living with disability.

What SAPOL Is Doing

SAPOL continues to take action to improve accessibility and inclusion, including:

  • Expanding disability awareness training for all staff
  • Increasing employment and volunteering opportunities for people living with disability
  • Upgrading facilities to improve physical access
  • Collaborating with community leaders and service providers to improve systems and outcomes
  • Enhancing online systems and communication for greater accessibility
  • Supporting employees living with disability through flexible work options and wellbeing programs

Why Your Feedback Matters

Your input will help shape the Disability Access and Inclusion Plan 2025–2029 and ensure SAPOL’s services continue to evolve in ways that are inclusive, accessible, and responsive to the needs of people living with disability. We want to hear what’s working, what needs improvement, and your ideas for the future.

This consultation forms part of a review and reflects SAPOL’s commitment to providing an accessible and inclusive service.

Get involved

Who do we want to hear from?

Whether you are:

  • Someone who has lived experience of disability
  • A family member of someone with a disability
  • A carer of someone with a disability
  • A service provider, supporter or advocate for someone with a disability
  • Or someone from the wider South Australian community with an interest in the topic

We want to hear from you!

What we would like you to do:

If you have a story or experience to tell us about engaging with SAPOL, then we want to hear it.

We would like to hear your stories of great service and positive experiences when accessing our services.

We would also like to hear stories where you feel you have experienced poor service, poor attitudes or about barriers you have encountered when engaging or attempting to engage with SAPOL.

Have your say:

What are the next steps?

We will collect, collate and consider the valuable information you provide to us.

The information and feedback provided via this survey will assist SAPOL in the development of our Disability Access and Inclusion Plan 2025-2029.

Once a draft of SAPOL's Disability Access and Inclusion Plan 2025-2029 has been developed, further consultation will be undertaken.

  • External Consultation SAPOL Disability Access and Inclusion Plan 2025 -2029

    How accessible and inclusive is South Australia Police (SAPOL) for people living with disability?

    SAPOL has been working hard to make its services more accessible and inclusive.  

    But we know we can do more, and we need your help to do better.  

    SAPOL wants to hear your ideas about: what we do well to assist people with disabilities, access our services; and how inclusive we are in delivering our services.  

    We also want to hear your ideas about how we can improve. By improving access we mean making the environments, services, and information we provide easy for everyone to understand and use. Improving inclusion is about making sure everyone feels valued and respected.

    If you have a story (an experience) to tell us about SAPOL, we want to hear it.

    • We would like to hear stories of great service and positive experiences.
    • We would also like to hear stories of where you feel you have experienced poor service, poor attitudes, or about barriers you have encountered.

    We would like you to tell us how you think we can improve.

    This form should not take more than a few minutes to fill in, but you can take as long as you like. If there’s not enough room to tell the story, you can add a separate page.

    Please don’t include identifying information. The stories or information you give us will be kept in confidence.

    Take Survey
Page last updated: 30 Sep 2025, 04:51 PM