Tell us what you think of the Adelaide Metro website

Consultation Process

UPDATE: Below is a record of what appeared on YourSAy during the open consultation process from 4 June 2018 to 15 June 2018.

Help us make the Adelaide Metro Site better. Does the website meet your needs? 

We would like to hear from the many people who use it. So please leave a comment to tell us what works, what you would like and how we can best deliver transport information to you. 

This website provides vital public transport journey details for thousands of daily commuters, as well as providing information to occasional users and inexperienced visitors to Adelaide.

We need to provide a simple yet successful digital public transport experience and we want you to tell us how we could deliver this. 

What is being decided?

A new Adelaide Metro website will be launched prior to the end of 2018. We are seeking detailed customer opinion about style and functionality to provide an enhanced web experience.

How can your input influence the decision?

Customer feedback will be incorporated into the design to ensure a refreshed website delivers what the huge number of Adelaide Metro users want and need from digital information provision.

How will your input be used?

Complete the survey by Friday 15 June or write a comment in the online discussion. Your feedback will help shape a new Adelaide Metro website design with improved functionality and easier access to the most commonly sought information.

Closing date: Friday 15 June 2018

Background

The Adelaide Metro website is the official site of Adelaide’s public transport services. It gives real time information for every bus, train and tram stop, plans public transport journeys across metropolitan Adelaide, provides fare information and more. It configures content for your mobile device or your desktop PC so you can view the information you need on the go. It’s one of the highest traffic South Australian websites, averaging over 3 million users and 44 million page views annually.

Some other interesting stats about the Adelaide Metro website include:

• Highest ranked pages: Nearest stop, Journey Planner, Timetables
• 18-34 year olds are the most common visitors
• Male 54% / Female 46%
• Over 80% South Australian audience
• Nearly 70% are new users
• Accessed by more than 80% of people on mobile devices
• Most commonly found through organic search - 63%