Public Information and Warnings in Emergencies – Alert SA

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Consultation has concluded. Thanks for your contributions.

Join us in improving the Alert SA app to provide you with enhanced information and warnings during emergencies and disasters.

What's being decided?

The South Australian Fire and Emergency Services Commission (SAFECOM) aims to enhance or replace the current Alert SA application to provide a “multi-hazard” public information and warnings solution.

We are seeking your feedback to gain a deeper understanding of the needs and expectations of our community when it comes to receiving information about current and imminent emergencies.

This feedback will identify opportunities for the new or enhanced application and help SAFECOM develop a roadmap for future enhancements.

Background

The Alert SA app, managed by SAFECOM, serves as a state-owned platform to deliver emergency warnings and information to the South Australian community. Since its launch in December 2019, the app has garnered significant popularity, with over 325,000 downloads, processing of over 10,000 incidents, and delivering over 71 million notifications.

SAFECOM is now gearing up to further enhance the app’s capabilities by developing a comprehensive "multi-hazard" public information and warning solution. As part of this enhancement, SAFECOM recognises the importance of gathering feedback from the community regarding their preferences for receiving and acting on emergency information and their perspectives on crucial elements to include in a multi-hazard app.

You can visit our website here: www.alert.sa.gov.au

Get involved

Have your say by:

  • taking our 30 minute survey below and telling us what you think about Public Information and Warnings in South Australia
  • emailing a submission to PIAW@eso.sa.gov.au
  • Posting your written submission to:
    • SAFECOM - Public Information and Warnings
      GPO Box 2706
      Adelaide SA 5001

What are the next steps?

At the conclusion of our engagement project, we will prepare a report for the State Emergency Management Committee with recommendations for Alert SA moving into the future.

Join us in improving the Alert SA app to provide you with enhanced information and warnings during emergencies and disasters.

What's being decided?

The South Australian Fire and Emergency Services Commission (SAFECOM) aims to enhance or replace the current Alert SA application to provide a “multi-hazard” public information and warnings solution.

We are seeking your feedback to gain a deeper understanding of the needs and expectations of our community when it comes to receiving information about current and imminent emergencies.

This feedback will identify opportunities for the new or enhanced application and help SAFECOM develop a roadmap for future enhancements.

Background

The Alert SA app, managed by SAFECOM, serves as a state-owned platform to deliver emergency warnings and information to the South Australian community. Since its launch in December 2019, the app has garnered significant popularity, with over 325,000 downloads, processing of over 10,000 incidents, and delivering over 71 million notifications.

SAFECOM is now gearing up to further enhance the app’s capabilities by developing a comprehensive "multi-hazard" public information and warning solution. As part of this enhancement, SAFECOM recognises the importance of gathering feedback from the community regarding their preferences for receiving and acting on emergency information and their perspectives on crucial elements to include in a multi-hazard app.

You can visit our website here: www.alert.sa.gov.au

Get involved

Have your say by:

  • taking our 30 minute survey below and telling us what you think about Public Information and Warnings in South Australia
  • emailing a submission to PIAW@eso.sa.gov.au
  • Posting your written submission to:
    • SAFECOM - Public Information and Warnings
      GPO Box 2706
      Adelaide SA 5001

What are the next steps?

At the conclusion of our engagement project, we will prepare a report for the State Emergency Management Committee with recommendations for Alert SA moving into the future.

Consultation has concluded. Thanks for your contributions.

  • Consultation Outcome

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    Thank you for your contribution to the Public Information and Warnings in Emergencies – Alert SA survey.

    This information was used to gain an understanding of the needs and expectations of the community when receiving information about current and imminent emergencies.

    Based on your feedback, the Alert SA team have established a clear roadmap to enhance the capabilities of the current app, including the transition to a multi-hazard platform that will include fire, flood, storm, and heatwave in the first iteration.

    The enhanced Alert SA application will also sport a refreshed, modern look and include new and exciting features to improve user experience.