Public Information and Warnings in Emergencies – Alert SA

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Consultation has concluded. Thanks for your contributions.

Join us in improving the Alert SA app to provide you with enhanced information and warnings during emergencies and disasters.

What's being decided?

The South Australian Fire and Emergency Services Commission (SAFECOM) aims to enhance or replace the current Alert SA application to provide a “multi-hazard” public information and warnings solution.

We are seeking your feedback to gain a deeper understanding of the needs and expectations of our community when it comes to receiving information about current and imminent emergencies.

This feedback will identify opportunities for the new or enhanced application and help SAFECOM develop a roadmap for future enhancements.

Background

The Alert SA app, managed by SAFECOM, serves as a state-owned platform to deliver emergency warnings and information to the South Australian community. Since its launch in December 2019, the app has garnered significant popularity, with over 325,000 downloads, processing of over 10,000 incidents, and delivering over 71 million notifications.

SAFECOM is now gearing up to further enhance the app’s capabilities by developing a comprehensive "multi-hazard" public information and warning solution. As part of this enhancement, SAFECOM recognises the importance of gathering feedback from the community regarding their preferences for receiving and acting on emergency information and their perspectives on crucial elements to include in a multi-hazard app.

You can visit our website here: www.alert.sa.gov.au

Get involved

Have your say by:

  • taking our 30 minute survey below and telling us what you think about Public Information and Warnings in South Australia
  • emailing a submission to PIAW@eso.sa.gov.au
  • Posting your written submission to:
    • SAFECOM - Public Information and Warnings
      GPO Box 2706
      Adelaide SA 5001

What are the next steps?

At the conclusion of our engagement project, we will prepare a report for the State Emergency Management Committee with recommendations for Alert SA moving into the future.

Join us in improving the Alert SA app to provide you with enhanced information and warnings during emergencies and disasters.

What's being decided?

The South Australian Fire and Emergency Services Commission (SAFECOM) aims to enhance or replace the current Alert SA application to provide a “multi-hazard” public information and warnings solution.

We are seeking your feedback to gain a deeper understanding of the needs and expectations of our community when it comes to receiving information about current and imminent emergencies.

This feedback will identify opportunities for the new or enhanced application and help SAFECOM develop a roadmap for future enhancements.

Background

The Alert SA app, managed by SAFECOM, serves as a state-owned platform to deliver emergency warnings and information to the South Australian community. Since its launch in December 2019, the app has garnered significant popularity, with over 325,000 downloads, processing of over 10,000 incidents, and delivering over 71 million notifications.

SAFECOM is now gearing up to further enhance the app’s capabilities by developing a comprehensive "multi-hazard" public information and warning solution. As part of this enhancement, SAFECOM recognises the importance of gathering feedback from the community regarding their preferences for receiving and acting on emergency information and their perspectives on crucial elements to include in a multi-hazard app.

You can visit our website here: www.alert.sa.gov.au

Get involved

Have your say by:

  • taking our 30 minute survey below and telling us what you think about Public Information and Warnings in South Australia
  • emailing a submission to PIAW@eso.sa.gov.au
  • Posting your written submission to:
    • SAFECOM - Public Information and Warnings
      GPO Box 2706
      Adelaide SA 5001

What are the next steps?

At the conclusion of our engagement project, we will prepare a report for the State Emergency Management Committee with recommendations for Alert SA moving into the future.

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    Alert SA - Share Your Ideas

    12 months ago

    Do you have an idea for the enhancement or replacement of the current Alert SA application?

    We would love to hear from you, so please leave your suggestions below for our team to review.

    Here are some ideas: 

    • What can be done to improve the effectiveness of public information and warnings during emergencies in SA?
    • How do you think public information could be better tailored to the specific needs of different communities in SA?
    • Do you think the Alert SA App should be extended to include other types of emergencies?
    To add your idea
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    Start by submitting an idea