Public Information and Warnings in Emergencies – Alert SA

Consultation has concluded. Thanks for your contributions.

Join us in improving the Alert SA app to provide you with enhanced information and warnings during emergencies and disasters.

What's being decided?

The South Australian Fire and Emergency Services Commission (SAFECOM) aims to enhance or replace the current Alert SA application to provide a “multi-hazard” public information and warnings solution.

We are seeking your feedback to gain a deeper understanding of the needs and expectations of our community when it comes to receiving information about current and imminent emergencies.

This feedback will identify opportunities for the new or enhanced application and help SAFECOM develop a roadmap for future enhancements.

Background

The Alert SA app, managed by SAFECOM, serves as a state-owned platform to deliver emergency warnings and information to the South Australian community. Since its launch in December 2019, the app has garnered significant popularity, with over 325,000 downloads, processing of over 10,000 incidents, and delivering over 71 million notifications.

SAFECOM is now gearing up to further enhance the app’s capabilities by developing a comprehensive "multi-hazard" public information and warning solution. As part of this enhancement, SAFECOM recognises the importance of gathering feedback from the community regarding their preferences for receiving and acting on emergency information and their perspectives on crucial elements to include in a multi-hazard app.

You can visit our website here: www.alert.sa.gov.au

Get involved

Have your say by:

  • taking our 30 minute survey below and telling us what you think about Public Information and Warnings in South Australia
  • emailing a submission to PIAW@eso.sa.gov.au
  • Posting your written submission to:
    • SAFECOM - Public Information and Warnings
      GPO Box 2706
      Adelaide SA 5001

What are the next steps?

At the conclusion of our engagement project, we will prepare a report for the State Emergency Management Committee with recommendations for Alert SA moving into the future.

Join us in improving the Alert SA app to provide you with enhanced information and warnings during emergencies and disasters.

What's being decided?

The South Australian Fire and Emergency Services Commission (SAFECOM) aims to enhance or replace the current Alert SA application to provide a “multi-hazard” public information and warnings solution.

We are seeking your feedback to gain a deeper understanding of the needs and expectations of our community when it comes to receiving information about current and imminent emergencies.

This feedback will identify opportunities for the new or enhanced application and help SAFECOM develop a roadmap for future enhancements.

Background

The Alert SA app, managed by SAFECOM, serves as a state-owned platform to deliver emergency warnings and information to the South Australian community. Since its launch in December 2019, the app has garnered significant popularity, with over 325,000 downloads, processing of over 10,000 incidents, and delivering over 71 million notifications.

SAFECOM is now gearing up to further enhance the app’s capabilities by developing a comprehensive "multi-hazard" public information and warning solution. As part of this enhancement, SAFECOM recognises the importance of gathering feedback from the community regarding their preferences for receiving and acting on emergency information and their perspectives on crucial elements to include in a multi-hazard app.

You can visit our website here: www.alert.sa.gov.au

Get involved

Have your say by:

  • taking our 30 minute survey below and telling us what you think about Public Information and Warnings in South Australia
  • emailing a submission to PIAW@eso.sa.gov.au
  • Posting your written submission to:
    • SAFECOM - Public Information and Warnings
      GPO Box 2706
      Adelaide SA 5001

What are the next steps?

At the conclusion of our engagement project, we will prepare a report for the State Emergency Management Committee with recommendations for Alert SA moving into the future.

  • Public Information and Warnings in Emergencies – Alert SA Survey

    Have YourSAy on Public Information and Warnings in Emergencies and Alert SA. 

    This survey will take approximately 30 minutes to complete. Once you finish the first page of the survey, you will be able to save your answers and return to the remaining questions at a later time, if you wish.

    If you have any problems, please contact us. 

    Consultation has concluded. Thanks for your contributions.