Digital Inclusion Strategy

Consultation has concluded. Below is a record of the engagement.


Ensuring equitable access for all South Australians is important.

What's being decided?

South Australia’s public services are increasingly being offered online. While online services offer many benefits, they can also create barriers to access to some people in the community.

It is important to us to ensure equitable access for all South Australians.

With this in mind, we have begun work on an initiative to develop a whole of Government Digital Inclusion Strategy that articulates:

  • our shared vision for digital inclusion
  • the principles that will guide our efforts in this area
  • the outcomes and roadmap that will define success over the next 3 – 5 years.

Have a look at the summary of what people have told us so far.

We'd like you to add your voice and experience of inclusion - or exclusion - in this increasingly digital world.

Background

We've been talking to people with lived experience and organisations that provide support or services. These include:

  • peak bodies
  • service providers
  • telecommunication companies
  • not for profit advocacy groups
  • many government departments.

The aim has been to understand what the Digital Inclusion Strategy can achieve for all South Australians.

Get involved

Have your say by:

What are the next steps?

Your feedback will help us to create South Australia's Digital Inclusion Strategy.

Ensuring equitable access for all South Australians is important.

What's being decided?

South Australia’s public services are increasingly being offered online. While online services offer many benefits, they can also create barriers to access to some people in the community.

It is important to us to ensure equitable access for all South Australians.

With this in mind, we have begun work on an initiative to develop a whole of Government Digital Inclusion Strategy that articulates:

  • our shared vision for digital inclusion
  • the principles that will guide our efforts in this area
  • the outcomes and roadmap that will define success over the next 3 – 5 years.

Have a look at the summary of what people have told us so far.

We'd like you to add your voice and experience of inclusion - or exclusion - in this increasingly digital world.

Background

We've been talking to people with lived experience and organisations that provide support or services. These include:

  • peak bodies
  • service providers
  • telecommunication companies
  • not for profit advocacy groups
  • many government departments.

The aim has been to understand what the Digital Inclusion Strategy can achieve for all South Australians.

Get involved

Have your say by:

What are the next steps?

Your feedback will help us to create South Australia's Digital Inclusion Strategy.

Stories of digital inclusion

In order to make sure we're designing a Digital Inclusion Strategy that will help all South Australian's engage online, please share with us any examples of where you've experienced good digital inclusion and what it's meant to you. Or you may wish to share an example of barriers that you face to be able to engaging online that you'd like us to consider.

You may be a family member or carer of someone who cannot engage online - we welcome you sharing their experiences with their permission.

Please remember that your feedback may be viewed by the general public and we suggest you protect your privacy by not disclosing your name or contact details or other identifying comments.

Thank you for sharing your story with us.
CLOSED: This discussion has concluded.

  • Digitisation can be a non-starter no matter how smart you are!

    by Caroline Barlow, about 3 years ago
    I live in the northern suburbs and recently had to give up my NBN service because they could not guarantee speeds, and my land line kept dropping out, often for hours. I have to use a mobile as I need 24 hours phone access for emergencies. However I have essential tremors and have serious problems using a mobile phone and usually cut people off while trying to answer a call. I also have vision problems. I am IT literate and used to build computers from scratch, but cannot function as I am. All my log-ins have been done on my... Continue reading

  • Powerpoint slides need space at the bottom for subtitles

    by Kathleen Smart, about 3 years ago

    I give a lot of talks online these days and I always put my own subtitles on them.

    I am very disappointed when I see subtitles covering an important list on the screen.

    Please could you make it a rule that all PowerPoint slides have subtitles, or if not subtitles, room for the automatic ones.

    Here is a template showing the part of the slide that needs to be kept free of text.

  • Crystal Brook Central Park is being opposed by government

    by David Clarke, about 3 years ago

    The department of Infrastructure and Transport has opposed the local people's work to improve this land in the center of Crystal Brook while a poll of Crystal Brook residents that I did some time ago showed 191 people in favour of the improvement of the land and only one against. The land has been mostly neglected by government for the 40+ years that I've had a house in CB.

    DIT has even placed signs on the land falsely claiming that it is private property, when in fact it is public property.

    I would hope that government would be in favour... Continue reading

  • If you can't read, you'll never be digitally included.

    by Doug Jacquier, about 3 years ago

    Australian Bureau of Statistics (ABS) data and other research confirms that 44% of adult Australians (i.e. 9 million Australians aged 15 and over) are functionally illiterate. That means they can't read the instructions on a medicine bottle, effectively use a computer, sit a written driving test or understand what is being asked of them when they vote. Over a million Australians have a literacy rate so low on the standard scale of 1 to 5 that they fall between 0 and 1. (Note: This figure does not include recent arrivals yet to learn English.)

    Despite the billions invested in education... Continue reading